शिपिंग नीति

All orders placed on Lilac by Soi are processed within 1–3 business days after payment confirmation.

Delivery Timelines

• Within India: 3–7 business days

Delivery timelines may vary based on location, courier partner delays, weather conditions, public holidays, or other unforeseen factors.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed at checkout before payment.

Order Tracking

Once shipped, tracking details will be shared via email, SMS or WhatsApp using the contact details provided at checkout.

Address Responsibility

Customers are responsible for providing accurate shipping details. Lilac by Soi is not liable for delays or failed deliveries due to incorrect or incomplete addresses.